6455 S Western Ave
Directions Chicago, IL 60636

  • Sales: (866) 920-4185
  • Service: (866) 920-4189
  • Parts: (866) 920-4196

Giving you MORE since 1984


Customer Reviews for Metro Ford Chicago, IL

Finding the right car at the right price, is often a challenge. Finding the right dealer to do business with, well that too can be as much of a challenge.

At Metro Ford in Chicago, IL, customer satisfaction is our top priority. Our knowledgeable sales and service teams raise the customer care bar to the highest level. If you have never purchased or had your car serviced here at Metro Ford, allow us the opportunity to earn your business.

 Best experience I have ever had. They take the time to cover every aspect of car buying and make you feel at home. Definitely stop and see these guys. I am a three time purchaser from this store!!!

 Had an oil change completed and it was done quick. Everyone treated me well, good people.

 I have purchase 2 vehicles from Metro Ford and have only good things to say about my experience. They helped me find the right vehicle at the right price. Thanks Metro Ford!
Mike McD Chicago

 During the past few years the government has brought regulations down on dealers more than even the drug companies. I have had a great experience with this dealership. Before i purchased i went and checked out the a+ rating with the BBB and have over 20 years sent them over 20 customers who all have great things to say about them. It is a family run store with great values and unlike it seems almost all the dealers lately they do not change ownership and go in and out of business every week..I recommend this dealership to anyone looking for a new or used vehicle or just great service work.

 No one could get me approved on a nice vehicle because my credit was shot due to my recent car accident. Alex and the manager in used cars got me into a great vehicle. Thanks.
Terrell Stevens

 Great service and always answers my questions.
Eva Kraemer

 Great guys. Avery is my salesperson for life. Takes care of me like I were his only customer no matter how busy he is. This store really knows how to treat there clients!!

 Thanks to Raúl Campos for helping me to made a wise purchase. I will recomend him for future purchases...
Javier Aguilar

 Raul my seller is the best person I ever met, very careful, patient. answered all my questions, we explain every detail leaving nothing loose. at this store the best experience I've had to buy my car and I can recommend it 100%.
Veronica Hernandez

 It was a great experience buying my car at Metro Ford . I had the pleasure to meet the sales manager Raul , he was so helpful answering all my questions; he is so professional and charismatic and hi makes you fell like you are at home. It's not only the matter the you are buying a car , it's the great experience to meet people like Raul very confident and polite. Thanks Metro Ford , it was a pleasure doing business with you.
Ana Garcia

 I think the salesmen at Metro Ford are the best. Being a woman, I'm so tired of going into a dealership to look for a car and being treated like I'm a fool. Not at Metro Ford. Everyone was courteous, knowledgeable, and professional. They answered every one of my questions with honesty. I'll buy all my cars from Metro Ford from now on. Ladies, I suggest you give them a try. It was a pleasure.
Karen Chicago

 Brought my wife's 2005 Explorer in, was having trouble with one of the door sensors. Ron & Ramiro were very efficient, gave me a loaner car, the turn around was 2 days. I would recommend this dealership to anyone!
Roger Cerny

 I am on my third Ford purchase from Metro Ford Sales and Service. I am very pleased with Fords American Made product and with Metro Ford Sales and Service. Sales, Finance, Service, and the Office all did an outstanding job.why the BBB has given them an A+. Ford did not need a government bail out as others did, they have a great product and great people standing with them. I encourage those reading this review to check out Metro Ford Sales and Service when thinking of your next purchase whether it be new or used. They also have an extended service and parts department for any vehicles needs. Patsy Moran

 It was hard to pick only one name to write a review on as the entire sales and service staff at Metro Ford have always displayed an extremely professional attitude and appearrance. I have long ago moved beyond just wanting a good price to placing a much higher level of appreciation on professional attitude and appearance and service and Metro has certainly gone above and beyond. Ford Motor Co. makes a great auto but without a Metro Ford they would just be another car manufacturer.
Kenneth Eberly

 We have been dealing witb Metro for years now and I have to say the parts department especially Brian and Victor always go above and beyond to help us out.
River Oaks Auto Center River Oaks Auto Center

 Great service department very professional service advisor fabian and manager Ramiro always show great customer service definitely returning!!!
Ms Navarro

 Rolando along with his manager Ramiro and the other crew members are second to none when it comes to great service. Rolando is the type of person who cares for each and every vehicle as if it were his own. He takes great pride in his work which allows me to depart from Metro Ford knowing that all is well. Great job Rolando! Sincerely, R. Jacobs

 Now, I've definitely had my share of good and bad dealerships but I am telling everyone right now that I've had the best service at Metro Ford.I had an oil change and the mechanic Rolando did a great job, he explained everything I needed very well, he was quick,sufficient and friendly.Highly recommended,will never go anywhere else!!!
Yarira C.

 I had a great experience at Metro Ford. Everyone was very helpful but especially Rolando, he was very polite, friendly and explain to me in detail what needed to be done to my car. He was quick, I didn't wait long, Excellent jod!!!!!!!
Ann Giebelhausen